Dog Wash & Grooming Tips & FAQs

DIY Dog Wash Rules

  • All DIY dogs must be leashed or under owner control at all times.
  • Please pick up after your dog in or around the shop. Accidents happen – no worries! Poop bags are available, as is an area for relief. Please let us know of accidents so we can clean and sanitize the area.
  • If your dog has fleas, we offer a flea dip that kills fleas on contact. Please give us a heads up so we are better prepared to help you.

DIY Dog Wash Tips

  • Wear comfortable, non-slip shoes.
  • First-time dogs can be nervous and apprehensive. They will end up having a great time, but take some time to talk to them, stroke them and ease them into the process.
  • Each tub has a restraint to secure your dog in the tub.
  • Bring your kids or grandkids – they’ll love it!
  • Put cotton balls in your dog’s ears – it keeps the water out and REALLY helps with the dryer experience.
  • If your dog is matted, we suggest making a grooming appointment. Bathing only makes mats worse!

Frequently Asked Questions

What do I need to bring?

Just your dog(s)! We provide shampoo, conditioner, wash cloth, towels/dryer, brushes, combs and aprons.

What do I need to bring?

Just your dog(s)! We provide shampoo, conditioner, wash cloth, towels/dryer, brushes, combs and aprons.

Do I need to make an appointment?

Not for a DIY wash, but note that the last bath of the day is at 4 p.m. Please call 671-9274 for a grooming appointment or to schedule a Double-Bubble SPAW Experience.

Can I get nails clipped or other types of grooming services?

Yes. We’ll provide nail clippers if you want to do it yourself. And, we have a complete a la carte menu of SPAW services.

What do you do to keep tubs, tools, brushes, etc. clean?

We use special “dog-friendly” cleaners to sanitize the tubs, which we do after every use (the only exception being if you bathe more than one dog during your visit). All the combs, brushes and towels are cleaned regularly. Beyond that, we frequently clean floors and the grooming area to ensure the place looks good, smells great and is a healthy, happy environment.

What if my dog has fleas?
If your dog has fleas, we offer a flea dip that kills fleas on contact.
Do you require proof of vaccination?
For Boarding and PlayCare, we are stringent about proof of vaccination for Rabies, Bordetella and Distemper. This is to protect the health of both visiting dogs and people. For SPAW Services, we strongly recommend vaccinations are up-to-date. But, as dogs do not co-mingle during these brief visits, vaccination information is not required.
How do you accommodate really big and tiny dogs?
Our tubs can easily hold the super-sized dogs – Great Danes, Newfoundlands and the like are no problem! Small dogs are equally accommodated by special “trays” that can be set in the tub. There’s a step to help dogs get into the tub and, if need be, we have a ramp. No lifting required!
Can I bring my own shampoo and conditioner?
Sure! We may even discover a new product that we should offer! However, we are not able to discount the wash for those who bring their own products.

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Red Rover® is on the south end of the island. Easy access from Hwy. 278, Cross Island Parkway and Pope Avenue!

Boarding Drop-off & Pick-up:
6 a.m. – 6 p.m. Monday-Sunday
PlayCare Drop-off & Pick-up:
8 a.m. – 6 p.m. Monday-Saturday
Grooming & SPAW Services:
By Appointment
DIY Dog Wash:
8 a.m. – 4 p.m. Monday-Saturday
Phone:
843-671-9274 (WASH)
Email:
paige@theredrover.info